Advantages of Having an Avaya Phone System

All businesses know that they depend on their office phone systems for nearly all their communications. Without a good phone system no business can be transacted and no internal problems can be resolved. So choosing the right phone system is not only important but essential. This is why many people choose an Avaya phone system. What advantages does an Avaya phone system offer?

* Dependability and productivity. When the phone system goes down, nothing works and nothing can be accomplished. It is not only the phone, but fax machines and email are likely to be affected as well. An Avaya phone system is 99.99% dependable, thus increasing your productivity.

* Compatibility. These days there are many different devices and ways to connect to others, but the Avaya phone system is compatible with them all for the best results. This means you can contact your sales team whether they are out on the road or on the floor, and they can use their mobile devices as mini-workstations.

* Money saving. Budget is usually a big watchword for small or medium business. With the Avaya phone system you need not be worried about going over the budget. The Avaya phone system uses a converged network with only one external line for both data and voice instead of two, making maintenance cheaper.

* Every business should be proud of their customer service, but if you are going to get mixed up with customer’s names and details yours won’t be as good as it should. This can be prevented by the call centre that is offered by the Avaya phone system. It automatically records the callers’ details, stores them in the database and makes them visible on the agent’s computer screen.