Monday, June 25, 2012

How to Find the Best Telephone Systems

When you start up or run a business one thing you need is a good telecommunication system. But with all the other decisions that need to be made it is possible that you won’t put too much research into any telephone systems. You will just pick one that someone tells you will do, or that you think will be sufficient for your present needs.

When you don’t look at telephone systems with a view to how they can help you run your business more efficiently then it is unlikely that you will end up with the most suitable one. If you don’t have the time or inclination to do the research yourself, you can get in experts to do it. Then of course, you have to pay them – and they may not know exactly what you need in the same way as you will know.

It is not hard to do some research online to look at the various telephone systems that are available. In most cases the features and how they work will be up there on the website so you can see without too much effort just what each one offers. When you find a few telephone systems you think will be good, then you can look into each one more closely as regards pricing, flexibility and other things.

Once you are done you will have a more clear-cut idea of what the best telephone systems should offer you for your specific needs and you will then be able to make the best purchasing decision.

Getting the Goods with Your Telephone System

When you are about to install a new telephone system you want to know that it does everything you need and so it is wise to consult with experts. There could be some things you would find useful, but unless you know or understand such features you could miss out on them. Make sure you get the all goods you need with your new telephone system by not only asking the experts, but by taking the time to do your own research.

For instance, if some of your staff are out in the field on a regular basis, you could certainly use a telephone system that automatically connected their office phone to their mobile phone so that they would never miss calls. But if they didn’t have their mobile phone switched on, or were in an area where there was no coverage then you would want call recording so that callers could leave a message for them to ring back when they were available.

If your business had staff that was located remotely yet needed to have input on certain projects, then you would find video conferencing a really good feature to have on your telephone system. This would allow all participants to get together and have their say without leaving their workstations.

So the next time you hear about a new feature on a telephone system and wonder whether it would suit your business exactly, do some research online or chat to some advisors so that you understand it more fully. Only then will you be able to make a good decision regarding your next telephone system.

Ten Things You Need to get with New Phone Systems

There are many different kinds of phone systems on the market today and so before you choose one you may need to think carefully about your needs. Only then can you be sure of choosing the right one from all those phone systems. However, there are several things that you would want to be sure of getting, no matter which phone systems you chose. What are these?

* When looking at phone systems you need to access good advice from the staff that sells them. Most people do not understand the technical side of phones; you just want to know whether it will meet your needs so the staff should be able to advise you in a way that you can understand.

* If you are choosing from business phone systems you will certainly have a budget to stick to and so affordable pricing should be something to expect. You don’t want anyone to try and sell you a phone system that you can’t really afford.

* No matter what phone systems you like best, if they are not affordable you won’t be able to buy them. But if there are flexible payment options such as lease or renting, then it will make things much easier.

* A good warranty on both new and used phone systems should be available for your peace of mind.

* You would also need ongoing technical support from those phone systems for sale. You may also need staff training to ensure your business can get the most out of all those features.

How to Find an Affordable Office Phone

Most small or medium businesses need an office phone, but many do not have one because they cannot afford it. Installing an office phone is more expensive than simply using the house phone or your mobile phone. However, there are ways to reduce the cost of the office phone so that you can then take advantage of all those good features that will help you to run your business – features that the landline phone does not have.

So how do you find an affordable office phone? First you need to go online and see what is on offer. You might come across a website offering an office phone that has been used. You may think that this is the equivalent of buying a used car; will it break down before you get much use out of it? There is no need to worry on this account. A used office phone may be quite new. It is only for sale because the company using it found something that suited their needs better.

An office phone that has been used will have been gone over with a fine tooth comb to ensure that it is in good working order. It is nothing like a used car, since an office phone does not have all that many moving parts that are prone to wear and tear and so it is more likely to be a good buy.

If a used office phone does not appeal to you, then look further online and find some good deals on new phones from some of the many websites available. You may be able to tailor a phone system to meet your needs more fully.

Friday, June 22, 2012

Advantages of Having an Avaya Phone System

All businesses know that they depend on their office phone systems for nearly all their communications. Without a good phone system no business can be transacted and no internal problems can be resolved. So choosing the right phone system is not only important but essential. This is why many people choose an Avaya phone system. What advantages does an Avaya phone system offer?

* Dependability and productivity. When the phone system goes down, nothing works and nothing can be accomplished. It is not only the phone, but fax machines and email are likely to be affected as well. An Avaya phone system is 99.99% dependable, thus increasing your productivity.

* Compatibility. These days there are many different devices and ways to connect to others, but the Avaya phone system is compatible with them all for the best results. This means you can contact your sales team whether they are out on the road or on the floor, and they can use their mobile devices as mini-workstations.

* Money saving. Budget is usually a big watchword for small or medium business. With the Avaya phone system you need not be worried about going over the budget. The Avaya phone system uses a converged network with only one external line for both data and voice instead of two, making maintenance cheaper.

* Every business should be proud of their customer service, but if you are going to get mixed up with customer’s names and details yours won’t be as good as it should. This can be prevented by the call centre that is offered by the Avaya phone system. It automatically records the callers’ details, stores them in the database and makes them visible on the agent’s computer screen.